[Coco] OT: Recovery Disc set for Dell Inspiron 15 3520...

[Barry Nelson]

I stopped buying from Dell years ago.

Here is a poem for you...

What's the hell?
What's that smell?
It's a Dell?
Can't you tell?

Last time I contacted HP for restore disks for a laptop that was long out of warranty, they sent them for a nominal fee of a few dollars that I imagine covered shipping and handling. I needed some for an old Apple once, and they sent the disks absolutely free. IBM/Lenovo made disks available to me as well for shipping and handling. Dell's attitude is inexcusable and I am sure will cost them customers in the competitive computer market.

On Aug 28, 2015, at 12:43 AM, coco-request at maltedmedia.com wrote:

> Date: Fri, 28 Aug 2015 00:25:10 -0400
> From: Al Hartman <alhartman6 at optonline.net>
> To: CoCoList for Color Computer Enthusiasts <coco at maltedmedia.com>
> Subject: Re: [Coco] OT: Recovery Disc set for Dell Inspiron 15 3520...
> Message-ID: <06265CF834254F22979D62DD17386B29 at Inspiron14r>
> Content-Type: text/plain; format=flowed; charset=utf-8;
> 	reply-type=original
> 
> Well, in any event I ordered a set of discs as recommended by Tom Seagrove. 
> So, I should be all set.
> 
> I intend to write a scathing letter to Dell Corporate tomorrow and PC World 
> Magazine about the lack of customer service. I've bought a lot of systems 
> from Dell, both directly, used on eBay, and caused others in my family to 
> buy Dell. I really expected to be treated better by them. They recently 
> cancelled my credit line, and this is the last straw. My next system will be 
> a Gateway or Lenovo.
> 
> -[ Al ]-