[Coco] eBay's New Policy

[Al Hartman]

I sell one-off items, not being a retailer. Usually because I need the money 
the sale will generate.

It doesn't help me to black list a buyer if I'm stuck with an item I can't 
sell, and also got stuck with the cost to ship the item out and back.

I test everything I sell before I sell it, or I list the item "as-is, for 
parts or repair."

But, eBay will still come down on the side of the buyer when the buyer 
complains.

-[ Al ]-

-----Original Message----- 
From: Arthur Flexser

On Sun, Aug 17, 2014 at 6:55 PM, Salvador Garcia <
ssalvadorgarcia at netscape.net> wrote:

> Yes, but what if the buyer gets the item, damages it and then claims that
> it was never working?
>
> How does the seller protect himself against this?
>
>
I doubt you can, at least with electronics items.  But that's no different
than the risk that brick and mortar merchants take.  They absorb it as a
cost of doing business.  The saving grace is that it's a rare customer who
would attempt such a thing.  I guess you could refuse to do business with
that buyer in the future, particularly if other sellers had the same
complaint.

Art

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