[Coco] [Color Computer] What happend to http://www.nitros9.org/

[Jim Hickle]

Pharmacy help desks are a horror.  One of the biggest companies had calls answered in India but got too many complaints of the Indians getting nasty.  Now your call gets answered in the Philippines.  You give your name, pharmacy name, pharmacy ID number, pharmacy phone number, patient's ID number, patient's name, patient's birthday, THEN tell them your problem.  They never can help you so you get transferred to the US, and you get to give your name, pharmacy name, pharmacy ID number, pharmacy phone number, patient's ID number, patient's name, patient's birthday, THEN tell them your problem.

They didn't warn us about this stuff in school.

-jim


Mark Marlette <mark at cloud9tech.com> wrote: 
Good ole tech support.......

I also have to agree with others of the out sourcing of support to  
other countries. I called Honeywell the other day and was in India.  
They couldn't help me an referred me back to Mpls, Mn(where I was  
calling from) for help. At that time I had someone that knew what I  
was talking about and it was less than a 5 min. call with all  
questions answered.



Quoting Jim Hickle :

>
>
> Mark Marlette  wrote:
>
> Sorry Gene, good luck with your ISP....Boisy had a REAL problem with
> his ISP a few weeks ago. Terrible when you know more than the person
> trying to help you. Did you reset the modem? Is the most that they can
> do for you.......Please...
>
> Mark
>
> My favorite is still being instructed to make sure the power cable   
> is firmly plugged into the wall because the computer "might be   
> getting bad current".  We didn't have bad current or even bad   
> currants.  The smoke coming out of the monitor smelled more like   
> burnt plastic anyway.
>
>
>
> ---------------------------------
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